wigoo

For travel agencies

Guides for travel agencies, on your job and not on ours

Where the money actually comes from, what the rules ask of you, and what to do the week a client leaves. Every figure carries the source it came from, with the date we checked it.

32 guides, with the sources named

Starting out

Host agencies, commission splits and the US state registrations that follow your client rather than your address.

Margins and commissions

What each product pays, what is left after the non commissionable parts, and what an agency costs to keep open.

Opening and staying compliant

Italian rules, so these are in Italian: requirements, guarantee fund, tourism code, VAT and insurance distribution.

The everyday work

Systems, groups, quotes, and the message that stops the phone ringing while a client is abroad.

Finding and keeping clients

Local search, reviews, the second booking, and the company account a small agency can actually win.

One more line, with no stock to hold

Connectivity is bought by every client who leaves the country, usually at an airport counter or at their own roaming rate. An agency can sell it at the moment it confirms the trip, with nothing in inventory and the price set by the agency.

Questions we get asked

Are these guides written for agencies or for travellers?
For agencies. They cover commissions, costs, compliance and clients. The guides written for travellers are in the rest of the blog.
Why are some guides only in Italian?
Because they explain Italian law: the tourism code, the guarantee fund, the 74-ter VAT regime and insurance distribution. Translating them would make rules sound as if they applied elsewhere.
Do I need to be a Wigoo partner to read them?
No. They are open, and most of them never mention us. The partner programme is there if you want to add connectivity to what you already sell.